Our special service for you: Low prices, service and satisfaction are our highest priority. That's why we offer you a "Lowest Price Guarantee" as the first and only company in our industry. If you find a product of the same brand and model from another manufacturer at a cheaper price, we refund you the difference to the product you purchased and additional 10% of the price per product. The condition is that these providers offer the product not to a limited quantity and that the item is available.
Shipping Normal shipping via DHL shipping: 12,50 Euro within Germany For more information about shipping and international shipping please click click here.
If you have ordered and are not completely satisfied, or if you want to exchange items to a different size, please send the product back to us in original condition within 30 days. We give you the guarantee that your return shipment will be handled by us within 48 hours (weekdays). Remittances or exchanged items will be sent by us immediately after processing.Special return period for christmas Our special return period for Christmas - ATTENTION -: All items that you buy at Defshop between 1st November and 31st December 2008 can be directly returned up to and including the 31 January 2009, provided that the goods meet the withdrawal conditions. Thus you will get your desired size and you can look forward to the holidays.
It is extremely annoying when you order online, waiting impatiently for weeks for a package and then get a message that the ordered items are not available. Fortunately that can not happen to you at Def-shop. In our onlineshop you can only buy products that are actually available. But if it once takes longer, we will immediately send you a notification via e-mail. Even if you pay later - your order is reserved for you 20 days.
Concept, design and technical implementation by